Help
MyComes clients get direct, personal support. If something isn't working or you have a question, reach out and we'll get back to you — personally.
Frequently Asked
Log into your portal and navigate to the Contacts section. Click on any contact to edit their profile, add occasions, or update notes. Changes save automatically.
Your brief is delivered every Monday by 8:00 AM in your local time zone. If you haven't received it by 10 AM, check your spam folder or contact us.
Comes is available from the Comes tab in your portal. Type any question about your network — 'who should I reach out to this week?' or 'what's a good gift for [name]?' — and Comes will respond with a specific answer based on your vault.
Yes. From your portal, use the Add Contact button to create a new profile. Your concierge team will help enrich it with additional context during your next check-in.
Email us at apollo@mycomes.ai with your preferences and we'll update your settings. Brief customization options are also available in your portal settings.
Contact us directly at apollo@mycomes.ai. We don't have an automated cancellation flow — we'll talk through it with you.
Still need help?
We respond to all client inquiries within 1 business day.